Contact Us

• For any questions related to documentation, accounts, or the cluster in general, please email us at ace@intel-research.net.

  • Job ID with completion status (EG. did the job finsh successfully or not?)

  • Node hostnames

  • Has this ever worked before? If so, when did it stop working?

  • Storage locations used

  • Error messages

  • Sequence of commands or events

• For questions not related to the cluster itself, please contact your sponsor.